"Invalid" can mean the card reader did not register a successful swipe or there is a problem with your card. My ID/badge is saying "invalid" on a reader. If you feel that is incorrect, please contact your building proctor, RA or local door administrator. "Rejected" means that you do not have access to enter that door. My ID/badge is saying "rejected" on a reader. What do I do?ĭuring normal business hours, please contact your building proctor, RA or local door administrator, or email For after-hours support, please contact Help Desk Central at 979.845.8300. I cannot get access to my dorm/room/building. Please contact the Aggie Card Office or your local badge administrator. A&M System member IDs issued independently from the Aggie Card Office can be added to the system by their local badge offices. Texas A&M University and many A&M System offices use the Matrix system, which is administered by Texas A&M Technology Services.ĭo I need a special student or staff ID or badge?Īny Texas A&M ID issued by the Aggie Card Office since April 2004 will work with the Matrix system. If that user has been granted access to that door or area, the door unlocks, granting them entry. To access a door or area, a user swipes their badge or enters a specific keypad code. It is the system that uses card-swipe readers, which grant access to doors and secure areas instead of keyed locks. What is keyless card access or keyless entry? Data Classification + Research Resources.University-Wide Information Technology Governance Framework Development.University-Wide IT Governance Framework Implementation.Secure Technologies for Aggie Researchers (STAR).Audiovisual Surveillance Technology Operational Group.Assistant Chief Information Officer of Operations.Assistant Vice President for IT Academic Operations.Assistant Vice President of Strategic Partnerships & Alliances.Assistant Vice President of Research IT.Assistant Vice President of Product Management.Associate Vice President for Enterprise IT Operations.
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